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Support
CIM-Data Support
 Comprehensive
Technical Assistance
Modern Insurance Brokerage Systems include complex software systems
plus the underlying hardware technologies. To get the full use out
of your investments, CIM-Data provides a full set of resources to
help plan for emergencies, deliver in-depth training, and help keep
your systems up to date.
Remote Support... |
Support Prioritization
We recognize that some some support issues are more critical
than others. Our customers appreciate our flexibility and
ability to deal with their problems more urgently when the
most serious situations affect their business.
Click for our prioritization schedule.
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 CIM-Data
Automatic Update Service
Our CIMAutoUpdate Service can keep your systems up-to-date
with the latest software downloads on a daily basis, automatically.
CIM-Data software installation is THE EASIEST available!
Once installed on the server, all workstations have instant
access to the latest help files, software, rating files,
etc.
Click for more info...
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Get Personal Support
Right Now...
Read More on your own...
 Online
Help Files
Complete
Online System Documentation provides instant, detailed information
on all aspects of the CIM-Data System.
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for a list...
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 CIM-Sphere
Newsletters
CIM-Sphere contains informative articles about new software and
features and other information from CIM-Data.
Click for
back issues...
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Learn More with us...
 On-Site,
Classroom, and Webcam Training
To get the most out of your software and hardware investments,
your staff should have current, up-to-date knowledge.
Click for
training options and formal course lists...
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Users' Conferences
CIM-Data Users' Conferences give users an opportunity to see
the latest demonstrations of CIM-Data Software and get additional
training on CIM-Data Software. Click for details...
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Let us do more for you...
 Remote
System Administration
You can contract with us to provide additional professional systems
support services. We can monitor your systems for you, ensuring
they remain up-to-date, secure, and are running at maximum efficiency.
Click for details...
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 Hardware
Support and Disaster Planning
Contracted hardware support includes depot and on-site maintenance
for servers, workstations, networking components, etc. We stock
parts for equipment we sell and have hot-swap systems, including
servers on standby to handle worst-case events.
Click for details...
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Order Supplies...
 Graphics
Services and Supplies
Order backup media, printer toner, printer ribbons, invoices,
cheques, letterhead, and other supplies.
Click to order...
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 Admin
Inquiries
Please feel free to check on order status, billing inquiries,
pricing, and any other business related matter. Our sometimes cheerful
Admin staff can get to the bottom of anything.
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contact info...
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Fax/Email
Support